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helpdesk numbers

24 x 7 Call Center Access Code

airtel Toll Free number Toll-free for police, fire or ambulance. dial 112
airtel Toll Free number Call Center Helpline dial 100
airtel Useful Numbers For Police dial 999

You can contact us by phoning our free Call Center, writing us by postal or E-mail or visiting our help desk.

Free Call Center

Call our call center toll free 24 hours, 7 days a week. We'll attend to your questions and we will help you make the most of our services.

To call us, just dial 100 from your Airtel phone. You can also dial 0752 230 110 from any phone within Uganda.

Mail us

Airtel Uganda Limited
P. O. Box 6771
Kampala, Uganda

E-mail: Customerservice@ug.airtel.com

Help desks

If you prefer to see someone face to face, then visit our help desk. (Mon-Fri, 8:30am-5pm. Sat 9am-1pm):

Our shops offer everything you need to get connected - phones, SIM cards and airtime top-up cards.

Winners

The Official number used to contact winners is 0752 600 222.