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about airtel uganda

airtel was launched in Uganda in June 2010 and is Uganda’s most innovative mobile phone operator, which has introduced many “firsts” in the telecommunications sector.

As a mobile operator airtel introduced affordable communication products and services that have transformed millions of Ugandans and businesses.

History of the airtel in Uganda;

CELTEL Uganda was the first Telecommunication Company in Uganda that was introduced in 1995 and transformed telephony by connecting people with the use of a mobile phone.

In July 2007 CELTEL Uganda changed its brand name to ZAIN Uganda that was eventually changed to airtel Uganda in 2010 thus joining a family of over 361 million customers across its operations at the end of May 2016.


  • Empowerment; We respect the opinions and decisions of others. We encourage and back people to do their best.         
  • Entrepreneurship; We always strive to change the status quo. We Innovate with new ideas and energize with a strong passion and entrepreneurial spirit.
  • Transparency: We believe we must work with honesty, trust and the innate desire to do good.
  • Impact: We are driven by the desire to create a meaningful difference in society.
  • Flexibility: We are ever willing to learn and adapt to the environment, our partners and the customer’s evolving needs.
  • Our BRAND PROMISE; We will be brave, bold and boundary-less in meeting the emerging needs of our customers. We promise innovative and locally relevant solutions which simplify and delight.

airtel Uganda is indeed a great success story having acquired Warid Telecom in May 2013 and growing to a family of 7.2 Million Customers and investing heavily in network expansion and Innovative IT Systems all in a bid to ensure clear network coverage and excellent customer experience.