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FAQs


What is Airtel SmartTRYBE and what's in it for me?

Trybe is Airtel's product which enables Nigerian Youths and "young at heart" enjoy best rates on data and calls to all networks, night browsing for your favorite movies, series and music..


Benefits on the plan are:

  • 30% extra data on bundles of N500 and above purchased in all campuses in Nigeria
  • Calls at 11k/sec to all networks
  • 1GB for N500. Valid for 7 days
  • Night Browsing
    • N25 for 500MB. Valid between 12midnight and 5 am
  • Free 15MB every week

Who can benefit from this product?

This product is available to all prepaid subscribers.


How do I opt-into SmartTRYBE?

To subscribe, buy an Airtel line; existing subscribers are to dial *312# to opt-in.


What are my call rates on SmartTRYBE?


    Cost/sec
Local Calls 1st 50 secs 20k/sec
51 secs + 11k/sec

International Calls

Uk/US/China/India/Canada 20k/sec
Other destinations Standard  rates


Are my 1st 50 secs earned on one call?

No, you can make multiple calls to add up to 50 secs. Once you have consumed a total of 50 secs within the same day, your call rates drop to 11k/sec.

 

How do I enjoy the campus data bonus?

Simply buy your preferred bundle and enjoy your benefits as per table below. All bundles on table below can be purchased by dialing *141# 

 

Bundle Name  
       Price                   
Data Allowance On Campus Data Bonus Total Data Allowance Validity
Easy N500 750MB 225 MB 975MB 14 days
Android 1.0 N1000

1.5GB

450MB 1.95GB 30 days
BB Unlimited N1500 3GB 920MB 3.9GB 30 days

Android2.0

N2000 3.5GB 1.05GB 4.55GB 30 days
Android 2.5 N2500 5GB 1.5GB 6.5GB 30 days
 

How can I access my campus data balance?

Your balance can be accessed by dialing *140#
 

Can I use my campus bonus outside of campus?

No. Campus bonus can only be used within campus.

 

How do I enjoy my 15MB every week?

 

 

The 1st recharge of N100 will give 5MB and the 2nd N100 recharge within that week will give 10MB to make up the expected 15MB in one week.

The maximum every week is 15MB.


How do I enjoy the other benefits of the plan once I migrate?

Once you migrate, select any the benefits you want to enjoy from the USSD menu (*312#) and you start to enjoy immediately. To enjoy campus data offer, buy your selected bundle and enjoy immediately.


Can I enjoy the smartTRYBE bundles even if I am on another plan?

No. You can only enjoy the benefits of smartTRYBE when you are on the plan, please migrate by dialing *312#.


Can I carry over benefits on the night bundle if I don't consume them fully?

No. Night bundle benefits are only valid till 4.59am. Any value not consumed by then will be forfeited.


Can I buy the night browsing bundles (500MB or 1.5GB) multiple times in one night?

No. Night bundles can only be purchased once a night.


 

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