Seek our support for
assistance you need
helpdesk numbers
24 x 7 Call Center Access Code
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Toll-free for police, fire or ambulance. | dial | 112 |
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Call Center Helpline | dial | 100 |
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For Police | dial | 999 |
You can contact us by phoning our free Call Center, writing us by postal or E-mail or visiting our help desk.
Free Call Center
Call our call center toll free 24 hours, 7 days a week. We'll attend to your questions and we will help you make the most of our services.
To call us, just dial 100 from your Airtel phone. You can also dial 0752 230 110 from any phone within Uganda.
Mail us
Airtel Uganda Limited
P. O. Box 6771
Kampala, Uganda
E-mail: Customerservice@ug.airtel.com
Help desks
If you prefer to see someone face to face, then visit our help desk. (Mon-Fri, 8:30am-5pm. Sat 9am-1pm):
Our shops offer everything you need to get connected - phones, SIM cards and airtime top-up cards.
Winners
The Official number used to contact winners is 0752 600 222.