1

Send / Receive Money

Send money at any time and from any where.

  • Dial *185#
  • Select send money
  • Enter the phone number (person you are sending to)
  • Enter amount
  • Enter your Airtel Money PIN
  • You will receive a confirmaton message
2

Buy Airtime / Bundles

Buy Airtime

Buy airtime without scratching a card or moving out of your comfort for self and someone else.

  • Dial *185#
  • Select Airtime / Bundles
  • Select Buy Airtime
  • Enter phone number to be topped up
  • Enter amount
  • Enter your Airtel Money PIN
  • You will receive a confirmation sms

Buy Data Bundles

Buy data without scratching a card or moving out of your comfort for self and someone else.

  • Dial *185#
  • Select Airtime / Bundles
  • Select Buy Data Bundle
  • Enter phone number to be topped up
  • Enter amount
  • Enter your Airtel Money PIN
  • You will receive a confirmation sms

Buy Voice Bundles

Buy voice bundles without scratching a card or moving out of your comfort for self and someone else.

  • Dial *185#
  • Select Airtime / Bundles
  • Select Buy Voice bundle
  • Enter phone number to be topped up
  • Enter amount
  • Enter your Airtel Money PIN
  • You will receive a confirmation sms
3

Withdraw Cash

Get cash off your Airtel Money account

  • Dial *185#
  • Select withdraw cash
  • Enter amount
  • Enter your airtel Money PIN to confirm
  • Initiation message is sent with a secret code to your phone
  • Use the secret code at the authorized retailer outlet to complete the transaction.

 
4

Bill Payment

Water Bills

Pay water bills.

  • Dial *185#
  • Select water
  • Enter Account Number
  • Enter amount you wish to pay
  • Enter A.M/Warid Pesa PIN
  • You will receive a confirmation SMS

Pay DSTV, StarTimes, Mo Tv & Zuku TV Monthly Subcriptions

  • Dial *185#
  • Pay Bill
  • Select Pay TV
  • Select type of TV e.g. DStv, StarTimes
  • Enter Account Number
  • Enter amount
  • You will receive a confirmation sms

UMEME Bills

  • Dial *185#
  • Select Pay Bill
  • Select UMEME Touch Pay
  • Enter Account
  • Confirm correct entry by selecting corresponding number (type 1)
  • Enter amount you wish to pay
  • Enter A.M PIN
  • Confirm & You will receive confirmation message after the transaction

Postpaid Bills

  • Dial *185#
  • Select Airtel Postpaid
  • Enter Mobile Numeber
  • Enter amount
  • Enter your Airtel Money PIN
  • You will receive a confirmation SMS

Street Parking

  • Dial *185#
  • Select Multiplex
  • Check Balance - Enter your Number plate
  • Pay Bill - Enter your Number Plate
  • Enter amount to pay
  • Enter your Airtel Money PIN

Play Lotto

  • Dial *185#
  • Select Pay bill
  • Select 1. Quick Pick ( to buy a ticket) or 2. Choose numbers (to make your six numbers match)
  • Select number of tickets to buy
  • Confirm
  • Enter your Airtel Money PIN

Total - (all products and services)

  • Dial *185#
  • Select Pay bill
  • Select Other
  • Enter Business Number - all stations have the business number indicated at the station
  • Enter Amount
  • Enter Reason
  • Confirm
  • Enter your Airtel Money PIN

Mo Gas - (fuel purchases)

  • Dial *185#
  • Select Pay bill
  • Select Other
  • Enter Business Number - all stations have the business number indicated at the station
  • Enter Amount
  • Enter Reason
  • Confirm
  • Enter your Airtel Money PIN

School Pay

  • Dial *185#
  • Select Payments (Option 5)
  • Select Schools (Option 4)
  • Select Schoolpay (Option 1)
  • Enter student ID

The following will be displayed for confirmation purposes.

  • > Student’s ID
  • > Student’s name
  • > The Student’s School
  • > Student’s class
  • > Amount being paid
  1. Enter amount
  2. Confirm with Pin

List of schools enrolled.

5

My Account

Check Balance

Know your Airtel Money account balance.

  • Dial *185#
  • Select check balance
  • Enter your airtel Money PIN and send

Change PIN

Change your PIN for safety.

  • Dial *185#
  • Select change PIN
  • Enter old then new PIN
  • Re-enter new PIN
  • You'll receive a confirmation message.

Request Money

Have you run out of Airtel Time, no Airtel money float, let a friend bail you out

  • Dial *185#
  • Select Request Money
  • Enter number of person you are requesting from
  • Enter amount
  • Enter your message
  • Enter PIN to confirm
  • You will receive confirmation message after the transaction

Last 4 transactions

 

  • Dial *185#
  • Select Last 4 transactions
  • Enter your PIN to confirm
  • You will receive confirmation message with details

Invite a Friend

Let your friends know that you are using Airtel Money.

  • Dial *185#
  • Select Invite a friend
  • Enter the person's number you wish to invite to airtelmoney
  • Enter your pin to confirm
6

Request Message

Viral Secret Code

Resend your message when you have forgotten the code or the person you are sending to has not received it - to off net & non registered customers.

  • Dial *185#
  • Select request message resend
  • Enter transaction amount
  • Enter the number you were sending to
  • Enter your PIN

Most Recent Message

Resend any other message you have carried out but don't remember details.

  • Dial *185#
  • Select request message resend
  • Enter transaction amount
  • Enter the number you were sending to
  • Enter your PIN
7

Financial Services

Banks

  • Dial *185#
  • Select Airtime / Bundles
  • Select bank
  • Select;
    • From bank to Airtel Money
    • Move from Airtel Money to Bank
  • Enter amount
  • Enter reason
  • Enter your Airtel Money PIN
  • You will receive a confirmation sms

* You can check your bank balance too.

Agent

Get hard cash from an agent outlet

  • Dial *185#
  • Select withdraw money
  • Select from agent
  • Enter amount
  • Enter your airtel Money PIN and send
  • You will receive a message with a 4 digit CODE that you will show agent to get the money.