100% Top Up Bonus on Airtel Money - FAQs

Question: Who Is Eligible For This Promotion?

Answer: Airtel Money registered customers who have an active Airtel mobile number and perform a transaction on Airtel Money. (Postpaid customers, Dealers, Agents and Corporates customers are not eligible).

Question: What Are The Terms And Conditions?

Answer: For the 100% bonus on airtime bought through Airtel Money:

  • The 100% Bonus on Any Airtime Purchase equal to and above K1.00 to a maximum of K500.00
  • Bonus Valid until 23:59hrs of the Day of purchase
  • Bonus valid for ON NET VOICE ONLY
  • Bonus is billed at K1.09 per minute or K0.0182 per second

Who Gets The Bonus?

Answer: This bonus is valid for OWN NUMBER PURCHASE of Airtime only Airtime purchase for other numbers will not attract a bonus.

Question: What Can The Bonus Be Used For?

Answer: SMS and Data cannot be used from this bonus airtime. Airtime Bonus limited to Airtel-airtel voice calls ONLY.

Question: What Happens When I Buy A Scratch Card Instead?

  • Bonus available only with purchase of Airtime using Airtel Money e-value only (other offers on scratch cards will have their own applicable bonus and rules thereof).
  • Offer available for both the STK and USSD menu Airtime Purchases (*778# and *121#)
  • Available to the Airtel money registered Customer Base only (Fully Registered and Temp state numbers)

Question: How Long Does My Bonus Last?

Answer: The bonus airtime is valid until after 23:59 on the Day of allocation and any balance unused after 23:59 will be forfeited.

Question: How Do I Check My Bonus Data Balance?

Answer: To check Bonus Usage Dial *962# on any handset.

Message Sample:

You have ZMW 0.0000 of Bonus Airtime for Airtel to Airtel calls valid until 23:59 today. Top up more to enjoy 100% bonus with every recharge on Airtel Money.

For any Queries email: AirtelMoneyRecoveryDesk@zm.Airtel.com